Due to my own stupidity, I caused some bad scratches on the rear passenger side of my car. I went to a chain auto body repair shop who gave me two estimates- one for $1200 and another for over $2000. Then I called Little Giant. The owner, Dave, said to stop by anytime during business hours for a free estimate, so I did.Dave looked at it and said, if I can get that off your car right now there won’t be a charge. I had tried compound, but to no avail. Sure enough, he managed to get out all of the embedded residue within minutes, and told me to come back and drop it off anytime- he only needed the car for half a day to buff out any remaining scratches, restore the original finish and asked I bring some touch up paint. Dave did not charge me for the initial work.Figuring I had nothing to lose, I went to my local dealership, purchased the last container of touch up paint, and went back on Thursday. Dave was not in, but the technician who helped me gave me his cell and encouraged me to call him. I did, and dropped off my car at 8:00 the next morning. He got it into the garage first thing and it was done in an hour.He charged me NOTHING, simply smiled and said he was glad to help and to spread the word. I was truly stunned by this whole experience. Not only was the work top notch as you can see in the before and after pictures, but I received excellent customer service, personal attention and for no charge at all. I am speechless.Needless to say, I am sold. There are many other testimonials to the excellent service at this shop, and now I believe them. Check them out- you’ll be glad you did.

Friendly, accommodating, professional (I can't say enough kind words).Highly recommend!

Waiting to get my car in for body work that resulted from me being rear ended. No work yet but the people that did the estimate were friendly.

It was an unusual first visit...I actually received my quote from the shop owner, not an employee.I exercised due diligence and got two more quotes. Having the background of a tooling engineer, the conversations I had with the other two locations made no sense to me. The damage to my vehicle did not require completely disassembling all the components. Merely fixing the damage by a staff of artists that are fading fast.Dayton has always been the hub for talented engineers and trades people.I think the name chosen for their business is too modest. I think it should be changed to "The Big Giant".

Great customer service and great work! They charged me approximately 75% of the original estimate. Nice surprise. Highly recommend and Dave the owner is top notch!